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The Anatomy of a Good Customer Service Call - Best Practices for CX
0:52
YouTubeScorebuddy
The Anatomy of a Good Customer Service Call - Best Practices for CX
Great customer service starts with a great conversation. In this video, we break down the anatomy of a really good customer service call - from the first “hello” to the final resolution - and share the key practices and QA metrics that lead to exceptional CX. 📞 You’ll learn: • What separates good calls from great ones • Step-by ...
279 viewsOct 5, 2023
Customer service Skills
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