× Starting August 14, your E-bill email will feature a NEW design. This design will have the original functionality and introduce a new feature.

Access your Metropolitan Utilities District account, manage services, and find resources for natural gas and water utilities in Omaha and surrounding areas.

Contact Us Customer Service Call Center Hours: Monday-Friday – 7:30 a.m. to 5:15 p.m. (CST). 402.554.6666 or toll-free 800.732.5864 For a complete list of payment options, visit our Ways to Pay page. Language Line: We offer a language line and can connect you with a translator, if needed, to discuss your M.U.D. account.

Welcome to the Metropolitan Utilities District! We are a customer-owned, public utility. We appreciate the opportunity to serve you and want to make sure your experience is convenient and easy. You can manage your water and natural gas accounts and pay your bill online. Submit a request to start, stop or transfer service online and more. My Account Online: Access your …

Dec 31, 2024 · A Promise Made to Our Community Prior to 1913, Omaha residents received their water and gas services from private water and gas companies. Fed up with high costs, constant ownership changes and poor service, they voted to take control and ownership of their utilities. And on March 3, 1921, the Nebraska Legislature formed the Metropolitan Utilities District. …

Start/Transfer/Stop Service Start If you would like to start your service, click here! Transfer If you would like a transfer of service, click here! Stop If you would like to request to discontinue our service, click here! My Account Click here to log in to your account. Welcome to the Metropolitan Utilities District! We are a customer-owned, public utility. We appreciate the opportunity to ...

Introducing: Walmart Pay You can now pay your M.U.D. bill at any Walmart in the United States. See the map for convenient metro Omaha area locations. Here’s how to use the service: Ask for Walmart Pay (not Check-Free) at any area Walmart location. You must request “Walmart Pay” for your payment to post immediately. Provide the phone number associated with your M.U.D. …

About My Bill Every customer receives fair treatment. We welcome the chance to explain or clarify our rules, regulations or procedures. If you have questions, please contact Customer Services at 402.554.6666 Customers may view their bills, payments, and account history over the past 24 months by logging into their account. You will receive your M.U.D. bill at approximately the …

Gas leaks, odor of gas, damaged lines, carbon monoxide symptoms and water main breaks are all considered emergencies. If you smell gas, do not attempt to locate the leak. Instead, leave the house or building right away. Do not use any electrical switches, appliances, lights, telephones, or mobile devices, as an electrical charge could create a spark. When you are in a safe place, …

Utility Assistance If you need help paying your utility bills, the first step is to contact the Nebraska Energy Assistance Program. The Low Income Home Energy Assistance Program (LIHEAP) is a federal program that makes financial assistance available to low-income households with immediate utility needs. More information is available here. How to Apply for LIHEAP Visit the …