
ITSM: IT Service Management Definition, Benefits & Tools | Atlassian
ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and …
What Is ITIL? Core Principles & Best Practices | Atlassian
ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …
ITSM software by Jira Service Management | Atlassian
Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences
Jira Service Management Features Jira Service Management
Discover how Jira Service Management leverages AI and machine learning to streamline ITSM practices like request, incident, problem, change, and configuration management.
IT Management Explained: Functions & Best Practices | Atlassian
Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM …
What is IT Service Management? - Atlassian Community
Aug 20, 2023 · IT service management (ITSM) is a way companies implement and run their IT. It comprises various activities and processes that support the entire lifecycle of an IT service.
IT Ticketing Systems: Simplify Issue Tracking & Resolution
IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …
Revolutionize IT Support with Jira Service Management | Atlassian
Resources Jira Service Management vs. Competitors See how Jira Service Management’s modern, AI-powered ITSM stacks up against our competitors.
The complete guide to Enterprise Service Management (ESM)
ITSM is how IT teams manage the end-to-end delivery of IT services to customers. One example of ESM is building a service desk that could be used by all teams across the organization.
Overview of ITSM use cases and reference architecture
Our co-exist architecture Here, we understand another ITSM tool might be in play. This is how we co-exist with that tool. For a comprehensive overview of how to implement Atlassian tools and …