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Find information and tools to submit a consumer complaint to the Consumer Financial Protection Bureau.

Dec 3, 2024 · The CFPB was created to provide a single point of accountability for enforcing federal consumer financial laws and protecting consumers in the financial marketplace. Before, that responsibility was divided among several agencies.

The Consumer Financial Protection Bureau (CFPB) is an independent agency of the United States government responsible for consumer protection in the financial sector.

4 days ago · The staff at the Consumer Financial Protection Bureau was instructed by email to cease much of its work. Bessent, a wealthy Wall Street investor, replaces Rohit Chopra, who was fired on Saturday.

The Consumer Financial Protection Bureau (CFPB) helps consumers by providing educational materials and accepting complaints. It supervises banks, lenders, and large non-bank entities, such as credit reporting agencies and debt collection companies.

8 hours ago · The CFPB is funded independently through the Federal Reserve, but the CFPB director has the power to determine how much money the agency needs. That means a CFPB director could zero out the agency’s budget entirely. Young, Rajpal, and Kliger arrived at the CFPB at 7 p.m. on Thursday, according to multiple sources who were granted anonymity to ...

4 hours ago · The Consumer Financial Protection Bureau was created as a watchdog agency following the 2008-09 financial crisis. Some believe the CFPB has acted too aggressively or that its functions could be ...

6 days ago · The CFPB rule on overdraft fees, which would cap them at $5 — a substantial savings from the $35 that customers are typically charged — was finalized at the end of last year but is likely to ...

Complaints that the CFPB sends to companies for response are published in the Consumer Complaint Database after the company responds, confirming a commercial relationship with the consumer, or after 15 days, whichever comes first. Learn how the complaint process works