Can a cruise line deny boarding to a passenger because of their nationality? This Norwegian Cruise Line guest found out the ...

Mid-flight engine troubles on Swiss Air led to a couple's struggle for a $1,500 premium economy upgrade refund. Can Consumer ...

Publishers Clearing House scams remain a menace to senior citizens, even after the company’s bankruptcy earlier this year. I know because a friendly, self-proclaimed “man of God” called me last week, ...

Cruise ship passengers frequently contact Consumer Rescue after falling victim to scams during their travels. Unfortunately, by then it’s usually too late to do anything – except to tell their stories ...

Joanne May and her extended family got a terrible surprise when they arrived in London. The luxurious eight-bedroom, six-bathroom Vrbo vacation rental May reserved for the group of 15 was suddenly ...

On their recent Alaskan adventure, a Tennessee couple spent $1,850 on an engraved fossilized mammoth tusk to commemorate the trip. But by the time United Parcel Service delivered the delicate artwork ...

Scammers are swooping in to take advantage of distressed airline passengers at an alarming rate. Here’s what happened when one traveler accidentally dialed into a fake British Airways call center – ...

A shady Airbnb host charged former guests of his Parisian vacation rental $3,500 for a coffee stain. But even more shocking than that outrageous payment request was Airbnb’s response to it. Despite ...

Arthur L. just had a simple question about his upcoming cruise, so he googled Carnival customer service. “I dialed the number that was on display and a man answered,” he explained. “I thought it was ...

Two more cruise ship passengers say they’ve been scammed during port stops in Nassau, Bahamas. However, the remarkably similar details shared by each of these solo travelers may leave you scratching ...

American Airlines passenger and frequent traveler June Lee recently checked his sturdy aluminum suitcase on a cross-country flight. Although Lee’s much-loved 2-year-old designer bag had successfully ...