Earlier this month, Microsoft confirmed it would reduce its global workforce by around 4%. The company had already announced ...

Microsoft records over 500 million dollars savings from the use of AI in its call centers – while the company releases thousands of employees at the same time. Of course, the technology giant is ...

NEW YORK] Microsoft, fresh off a round of layoffs impacting its salespeople, is offering bonuses to some survivors. Read more ...

Microsoft has revealed that it saved over $500 million in its customer service division last year by deploying AI-powered ...

The company will start by ordering employee AI use for tasks including research, search, document creation and meetings. But ...