With nearly two decades of retail management and project management experience, Brett Day can simplify complex traditional and Agile project management philosophies and methodologies and can explain ...

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The phone lines are open at Burger King headquarters. The fast-food chain is trying to turn its long-time fans into first-time callers by handing out the company president’s phone number. Tom Curtis, ...

More than 1,800 people died in B.C. last year from illicit drug overdoses, and while the coroner's service says it still represents a "profound loss of life," it's a 21 per cent decrease from the year ...

With three years spent researching, comparing, and testing software products, Tyler Webb is an expert on all things telecommunications. With work featured on GetVoIP.com, he's written over 150 ...

EarthLink is an internet service provider that offers customizable plans for home and business needs as well as internet security software and digital marketing solutions for small businesses. Its ...

The idea that companies must “delight” their customers has become so entrenched that managers rarely examine it. But ask yourself this: How often does someone patronize a company specifically because ...

A better way to drive growth and profitability by Scott Magids, Alan Zorfas and Daniel Leemon When companies connect with customers’ emotions, the payoff can be huge. Consider these examples: After a ...

PPL is offering tips and advice for when you spot suspicious activity. PPL Electric Utilities says customers have reported over 300 scams since April. That is a 250% increase from this same period in ...

A man who was allegedly raped in a carpark toilet multiple times by former NSW MP Rory Amon when he was 13 years old told the former Northern Beaches councillor he was aged 17 before they met up, the ...

Customers are vital to any business, and customer relation management (CRM) software enables you to maximize every interaction. We help you choose the right CRM for your small business based on our in ...

Why settle for an ancient, analog PBX? The top voice over IP (VoIP) services we've tested deliver enterprise-grade phone system features for a small-business-friendly price. I’ve been writing and ...