Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

U.S. District Judge Henry Wingate is set to have a hearing regarding another potential water rate increase for Jackson residents on Jan. 7.

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

Bangladesh Bank has finalised the Bank Resolution Scheme, 2025 for Sammilito Islami Bank PLC - a newly formed institution ...

Another day, another water showdown. Beneath the rate hike is a familiar struggle between JXN Water and the city over control ...

On Tuesday, the Jackson City Council approved the non-binding measure, which includes several changes the members would like to see taken to improve JXN Water’s operations, including extending the ...

How a California SaaS upstart beats big competitors as ally for 2-9 independent multi-location restaurants Rezku’s CEO, ...

The annual State of Schools address provided a look back at test scores and graduation rates, and a look ahead to 2026 goals.

The Public Service Commission (PSC) has issued an Order in Case No. 2025-00125, Duke Energy Kentucky, Inc.’s (Duke) filing ...

Centering the annual plan and subsequent communication on activity-based measures (like hours trained, courses completed or ...

The Kentucky Public Service Commission granted Duke Energy half of a requested 18% rate hike in an order issued last week.