Quiq reports nine key customer service challenges, emphasizing setting clear expectations, training for empathy, and ...

U.S. District Judge Henry Wingate is set to have a hearing regarding another potential water rate increase for Jackson residents on Jan. 7.

E-commerce is as popular as ever before, and the return rates that come with it are growing fast. During the post-holiday ...

It’s not about making machines smarter; it’s about making human interactions more meaningful,” said Shankar Raj, an ...

Another day, another water showdown. Beneath the rate hike is a familiar struggle between JXN Water and the city over control ...

On Tuesday, the Jackson City Council approved the non-binding measure, which includes several changes the members would like to see taken to improve JXN Water’s operations, including extending the ...

How a California SaaS upstart beats big competitors as ally for 2-9 independent multi-location restaurants Rezku’s CEO, ...

The annual State of Schools address provided a look back at test scores and graduation rates, and a look ahead to 2026 goals.

Centering the annual plan and subsequent communication on activity-based measures (like hours trained, courses completed or ...

Sophie Live evolves remote visual assistance from human-only video support to intelligent-first service, using proprietary Visual AI models to assist service agents and improve outcomes with every ...

Snowbirds used to get a sweet deal on Bend’s sewer service. They would not only avoid Central Oregon’s cold winter by moving ...

On the declarations page of your new policy, look for the policy effective date. This is when your new coverage begins. Select the end date for your old policy so the new policy begins immediately and ...