FlexJobs research identifies 25 high paying remote jobs hiring now with no experience required, with salaries up to 68000 ...

As margins tighten & tech advances, dealerships must elevate service advisors through training and process discipline to ...

Deliveroo has announced its exit from the Singapore market, with its final day of service scheduled for March 4. Read more at ...

No degree? That's not a problem with these jobs.

A new Centre of Excellence belonging to BPR Bank Rwanda Plc is designed to enhance staff skills, support customers, especially women and youth, improve their experience and modernise banking ...

I may be angry (and have every right to be), but I always take a deep breath before I get on the call so I can come in calm. I remember that the customer service rep isn't the person who created the ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

NEW YORK CITY, NY / ACCESS Newswire / February 20, 2026 / As enterprises work to quickly adapt in this rapidly evolving ...

New research reveals why customers don’t come back and how convenience, product quality, AI, and service strategy impact ...

A single story can do more for your culture and your brand. Here's how empowerment drives customer service and brings your customers back.

Burger King is testing AI-powered headsets that can recite recipes, alert managers when inventories are low and even track how friendly employees are to customers.

The AI assistant is meant to help employees, but it will also track their manners during customer interactions.