Despite geopolitical auncertainties, the projected global technology and IT spending for 2025 shows an acceleration compared ...

Most CEOs see the benefits of incorporating AI into their organization’s activities, but knowledge/skills gaps and several other factors hinder decisions and AI adoption – can they be overcome? AI ...

Artificial intelligence consistently gets placed at the top in the trend forecasts regarding technologies enabling the next stages of digital transformation and a more data- and AI-driven Industry 4.0 ...

A look at IoT technology and the first layers of the IoT technology stack: endpoints and devices (including sensors and actuators), IoT gateways (and device management) and IoT platforms. The Internet ...

5G is the fifth generation of mobile, cellular technologies, networks and solutions. It promises a major change in mobility, is seen as a major driver for next-generation (industrial) digital ...

According to a blog post of Email Delivered there is a "heated debate inside marketing circles" about what's the best option when it comes ...

Additive manufacturing (AM) and 3D printing haven’t reached an inflection point yet in Industry 4.0 as some expected would be the case by now. However, things are changing despite standardization and ...

At the 2015 edition of the Customer Contact Expo in London, several keynotes and workshops stood out. One of them, presented by Dimension Data's Paul Scott (read an interview) had a title that leaves ...

Agentic AI ranks high on the list of evolutions in artificial intelligence. Enabling systems to make (semi-)autonomous decisions and take action without direct human input, agentic AI is seen as a key ...

More often than not, brands thinking about Social Business actually fail to go beyond the concept of Social Media. Even then, the more well-known ...

The claims process is a key part of the relational and customer experience of Property & Casualty insurance company customers. Yet, at the same ...