People frequently ask me what’s next in CRM. I have a lot of knowledge because I attend a lot of vendor briefings, so it’s a fair question, but my understanding is highly imperfect because what’s next ...
But a new approach is emerging. Zoho's "CRM for Everyone" concept takes aim at these limitations, fostering a more collaborative environment. This interview with Prashanth "PVK" Krishnaswami, Global ...
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