Your phone rings at 7:00 a.m. in January. The homeowner says their heat pump quit, and the house is freezing. When you pull up, there's ice everywhere on the outdoor unit — a solid block covering the ...

Part 1 in this series covered defrost cycle problems in heat pumps. Now, let's discuss the second major winter issue: heat pumps stuck in one mode. The customer calls and says the system won't switch ...

Find an HVAC installer near you who fits your needs. Find an HVAC installer near you who fits your needs. Heat pumps naturally produce some operational sounds, but loud or unusual noises often signal ...

A heat pump heats and cools your home, functioning like a combined furnace and central air conditioner. Because it absorbs and moves heat from the air, it is exceptionally energy-efficient and ...