I've had enough!" a top-producing salesperson barked at her manager as she gave her two weeks' notice. "I wouldn't stand for a customer treating me like that, let alone someone I work with." "What ...
It doesn't happen often--every 10 to 15 years or so--but we are in the throes of the reordering of the $4 trillion corporate IT market. And depending on which side of that transformation you sit, this ...