The demand for cloud-based customer support solutions has burgeoned during the COVID-19 pandemic, as it resulted in many organizations embracing the work-from-home culture. According to a Fortune ...

All I have to say in this case is kudos to a. salesforce.com b. and especially FinancialForce.com. This is not an insignificant integration when it comes to the evolution of salesforce.com in ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. The Inevitable Comparisons: SAPs Business ByDesign versus ...

This week, some analysts and media had the privilege of attending both Dreamforce and SAP Influencer Summit. Comparisons are inevitable but worthwhile for an industry that I sense is on the cusp of ...

Salesforce upended the traditional market for customer-relationship management software led by Oracle and SAP more than a decade ago, and it hasn’t looked back. Now SAP thinks it’s time for customers ...

Salesforce's office in Hillsboro. The discussions between Salesforce Chairman and CEO Marc Benioff and SAP CEO Bill McDermott began after Benioff contacted McDermott last year. (Oregonian file photo) ...