Verizon is upping its minimum wage, announcing on Monday that it will now pay at least $20 per hour to retail, sales and customer service teams nationwide. The company says that the new increase will ...

I was 15 when I started my first customer service job. I remember putting on my regulation polo shirt, my pleated pants, my safety boots and my visor, and walking across the street to join the ranks ...

Customer service jobs at virtual call centers are one of the few work-from-home opportunities open to candidates at the entry level. Here’s where you can look for a remote role at a virtual call ...

Kelly Main is a Marketing Editor and Writer specializing in digital marketing, online advertising and web design and development. Before joining the team, she was a Content Producer at Fit Small ...

A woman went viral on TikTok after sharing how working retail in college has hindered her from finding another job. The five-second clip features user Sie (@spillame) as she recounts how her college ...

In just a few short years, artificial intelligence (AI) has transitioned from a futuristic concept to an operational reality in retail. As consumers increasingly embrace AI-powered tools — from ...