Many support areas across campus use tools that allow them to remotely view or remotely control a customer's workstations to assist with troubleshooting computer hardware or software issues. These ...

August 19, 2004 HOUSTON - Advantage Security Access’ decision to create an audio and video monitoring division more than five years ago seems to be paying off as more and more large ...

Most remote access software focuses on PCs, but Zoho Assist also supports mobile devices. In other words, you can remotely control phones and tablets. Zoho Assist suffers from some lag because it runs ...

Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...

We need to stop viewing remote guest participation as an inferior or fallback option, as remote contributors can dramatically ...