This is a time of transition in academic libraries. Core functions -- like reference services, collection development, and preservation -- are being rethought and redefined as libraries move from ...

For years, we’ve been hearing that traditional library reference service is dead. In reality, reference just disappeared, like Jimmy Hoffa. But unlike in the case of Hoffa, no one in the library field ...

Starting on Monday, members of the public will be able to use the World Wide Web to seek answers to reference questions from librarians around the world, including some at college libraries. The ...

Virtual reference services have increasingly become an integral component of academic libraries, offering researchers and students immediate, remote access to expert assistance. These services utilise ...

One year ago, columnist Brian Kenney wrote a piece for PW titled “Where Reference Fits in the Modern Library.” The column addressed his frustration with the gulf between reference work as he ...

Our new report takes a close look not only at how Americans are using public libraries, but also what sort of services and programming they think libraries should offer — and what they say they would ...

YONKERS - Changing patron demands at the Yonkers Public Library have led to a downsizing of printed reference materials to create more meeting and study space. The Grinton I. Will Branch at 1500 ...

Johnson County Public Library recently launched a new reference service. Library patrons can talk with a reference librarian by live chat on the website or via text message and can ask about finding ...