Banckle Live Chat app provides many useful features like live translation, visitor monitoring, inviting users for online chat etc which makes it the enterprise friendly customer service app. They have ...

A responsive chat widget inserts real time customer support into checkout, answering customer inquiries at the moment uncertainty appears. This swift interaction raises average order value, improves ...

Advanced customer experience (CX) technologies are proliferating in the private sector, connecting customers with companies via a number of channels — phone, email, live chat, and even social media — ...

Provide Support Live Chat is a website chat and monitoring solution for online support enabling proactive chat invitation, push pages, call transfer, canned answers, chat session logs, secure ...

Sponsored content: this article was commissioned by Boldchat to let readers know they can access a free copy of the ‘2015 Live Chat Performance Benchmarks’ research report. The ‘2015 Live Chat ...