NEW YORK--(BUSINESS WIRE)--Aquant, a Service Intelligence platform that gives service leaders, technicians, and teams the most vital information they need for every service encounter, and a member of ...

Oracle is offering new AI-powered capabilities within Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service that help service teams increase productivity, better understand customer issues ...

New AI-powered capabilities in Oracle Fusion Cloud Service and Oracle Fusion Cloud Field Service promise to automate around-the-clock customer care. Aiming to deliver end-to-end service automation, ...

A broad range of market factors, from historic-level weather events to increasing consumer expectations, are leading regulators and customers to demand improved service from their utilities.