It’s not always what you say, but it’s how you say it. Much of our communication is portrayed by our nonverbal cues and gestures, emphasizing our message or confusing it. Adults and children routinely ...

In Part 1 of this three-part series on “How Does Communication Work?” I introduced the distinction between kinesics (body language, including gestures, eye gaze, and facial expressions) and ...

Here’s a startling fact: some sixty-five percent of what we communicate is conveyed through our body language, pitch, volume, and tone of voice. The words we select (sometimes so carefully and ...