NHS Direct saved my life. I was 39 at the time and had a really bad headache. I'd only had it for about 10 minutes but it was incredibly painful and kept getting worse. My wife rang NHS Direct and ...

NHS Direct is proposed in the NHS White Paper. Its aim is "to provide people at home with easier and faster advice and information about health, illness, and the NHS, so that they are better able to ...

A political row has erupted after the health secretary was accused of making "a significant U-turn" over plans to scrap NHS Direct, the popular phone helpline, in the face of widespread public anger.

Nick Chapman, chief executive of NHS Direct: "The new helpline will be better and more cost effective than NHS Direct" The government has confirmed it is planning to scrap the NHS Direct telephone ...

NHS Direct has come under fire from doctors and ambulance crews, who say they are struggling to cope with too many unnecessary referrals the service makes to GPs and hospital A&E departments. NHS ...

Medical helpline NHS Direct is to be scrapped as the new non-emergency phone number 111 is rolled out, it was disclosed today. Shadow health secretary Andy Burnham criticised the move and the manner ...

Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne Shaw has been appointed as chair of NHS Direct to lead the trust for the next four years. Joanne ...

NHS Direct is needlessly referring many patients to GPs and hospital casualty departments, putting real emergency cases at risk, it was claimed yesterday. Some patients are being wrongly classified as ...

The coalition government has confirmed plans to scrap the NHS Direct helpline in England and replace it with a cheaper option. People who have used the service have been sending their reaction to the ...