Positive working relationships with co-workers and colleagues outside of your company are crucial to success in your job. They are also vital with customers and other professionals with whom you ...

Especially in texts and emails, the exclamation mark has overtaken the period for a sentence that is meant to have a positive connotation You can save this article by registering for free here. Or ...

It was in my first office job that my habit of writing exclamation mark–ridden work emails first came to my attention. My supervisor noticed the pattern and gently asked me to tone it down. At first I ...

In a world where written communication is a key part of everyday life, it is important to understand how your communication style may come across. All too often, people use emojis and extra ...

As we gathered punctuation favorites from a range of our favorite writers, novelists, and word-knowledgable people, we ran into a cold, hard fact. Some punctuation marks were hated, perhaps none more ...

Are you a "serial exclamation pointer?" You can admit it if you are. (Really! You can!) You're certainly not alone. Plenty of us get trigger-happy when it comes to using exclamation points — ...

As the global pandemic pushes more communication from in-person to text, there is even greater opportunity for confusion over digital messages. In the past six months, you may have appeared ...