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This as-told-to essay is based on a conversation with Myra Deshmukh, the 39-year-old founder of Leadership Lab and a former Amazon employee living in Montclair, New Jersey. It has been edited for ...

How much of your time do you spend writing, replying to, and second-guessing emails? Scott Stein works with leaders and staff to implement fast-track strategies that improve results. He is the author ...

Writing a subject line that will inspire receivers to open an email can be a big challenge for professional communicators, especially if the same message is going out to a large number of people.