Ultimately, effective decision making and problem-solving are about more than just finding the right answers—they are about building a culture of trust, accountability and continuous improvement.

There are two main approaches to problem-solving: vertical thinking and horizontal thinking. Let's look at case studies to understand the benefits of these approaches.

Effective problem solving requires effective decision making. Sometimes you make the right decision. Sometimes you have to make the decision right. This course was built for participants to apply more ...