Open box, refurbished, used, scratch and dent, and reconditioned devices are all a little different. Here's what each electronics label means.

This week on You Asked: What is Moire effect, and can you do anything about it? When is it safe to buy an open-box TV? Are there any curved TVs you can buy?

A Best Buy customer was shocked to discover that his 'open box' order was missing not only the box, but most of the items within it.