Since the start of the pandemic, companies have struggled to keep up with shifts in customer behavior, especially around customer expectations. This is most acute during the last mile of a delivery, ...

In 2014, Experian Marketing Services released research identifying six distinct deal-seeking consumer segments. The ...

Social media has become a tried and true method for consumers to share their latest purchases and retail experiences. Sites such as Facebook and Twitter have been leading channels to drive ...

As the COVID-19 pandemic spread and lockdowns took effect one year ago, consumers quickly turned online to shop for everything from groceries, household goods, personal care items, and more To help ...