In 2025, it's easier than ever to build an AI chatbot. We explain how to build a chatbot from scratch in 7 steps, without ...
The future of customer service is here! Businesses looking to provide exceptional customer experiences can rely on innovative ...
While chatbots have found their place in the customer service ecosystem, they haven’t achieved the dominance and ubiquity ...
Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last week, ...
Yep AI, a pioneering AI solutions company, has announced the launch of its latest innovation, the Yep AI Digital Human, set to revolutionize customer ...
A trio of artificial intelligence engineers who previously led projects at Google LLC, Meta Platforms Inc. and Samsung ...
The company boosted customer service satisfaction with a generative AI-powered chatbot, and its Rufus shopping assistant is simplifying product searches.
The bank’s customer service tool responded ... “Rest assured, we are working on it,” the bank said. “This specific chatbot is one that had been scheduled for improvements which will be coming ...
ChatGPT, the massively popular conversational chatbot, was down for a short time before the issue was resolved, according to an OpenAI status update.
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