Explore AI chatbots in 2026, and understand their benefits, opportunities, trends, and challenges for businesses.

What Is a Hotel Chatbot? A hotel chatbot is an AI-powered conversational software tool designed specifically for the hospitality industry. Unlike a generic customer service bot, an AI Chatbot for ...

A new paper examines how seemingly supportive conversations with AI can potentially reinforce unhealthy thinking and ...

Chatbots have reshaped customer service, delivering on the 24/7 promise of instant, efficient support across all digital channels. Powered by artificial intelligence (AI) and natural language ...

AI success depends on whether enterprise data is ready, reachable, and close enough to the workloads that need it. In this eSpeaks episode, Dell Technologies’ Vrashank Jain explains why fragmented ...

Chatbots are becoming a common part of the online experience, most likely unfolding in the customer support domain, where websites often use chatbots to help with a purchase or address specific issues ...

This morning Sensely, an artificial intelligence chatbot that helps users navigate insurance benefits, announced a $15 million raise. The latest funding round was led by Aflac Corporate Ventures with ...

America.gov is intended to simplify the process of navigating government bureaucracy, but language models are imperfect and ...

To increase employees’ knowledge and use of healthcare benefits, more education is required. Brokerage firm Nava Benefits wants to help benefit leaders prioritize this with a new AI chatbot that takes ...