Customers have been telling the I-Team that the service has not been as advertised with delays and equipment problems.

The NextGen Acela might be America's answer to Japan's famous bullet trains. "Might" being the operative word. Amtrak is betting big on high-speed rail, and on August 28, 2025, the shiny NextGen ...

Amtrak did fix one annoyance with the old trains: The power outlets rest between each pair of seats instead of in the wall, ...

Amtrak’s NextGen Acela high-speed trains are now racing passengers between Boston, New York and Washington, D.C., hitting top speeds of 160 miles per hour. Leo Friedman and his mother, Phyllis, ...

We shouldn’t have to choose between internet speeds and travel speeds — both are important, as are reliability, frequency, ...

After spending many hours on Amtrak trains, I've learned some great tips for train travel and have been surprised by a few ...

Amtrak launched a new high-speed Acela train in August 2025. I rode business class on the old Acela in 2022 and again in 2025 on the new train. The NextGen Acela featured a sleek new design, more ...

Amtrak's NextGen Acela high-speed trains are now racing passengers between Boston, New York and Washington, D.C., hitting top speeds of 160 miles per hour. Leo Friedman and his mother, Phyllis, ...

A quarter century after the Acela began whisking passengers between Washington, D.C.; New York; and Boston, the Acela’s slightly faster replacement finally began service at the end of August. But the ...