Putting AI to work: AWS unveils agentic enhancements for Connect and Quick alongside new alliance with OpenAI

AI up the software stack, while forging a new partnership with OpenAI Group PBC. The cloud giant released new customer ...

AWS accelerates enterprise agentic automation with expanded Amazon Connect portfolio

Amazon Web Services Inc. is moving agentic artificial intelligence up the software stack with the launch today of an expanded ...
Nasdaq

CoreSite Accelerates AWS Direct Connect Hosted Connections on the Open Cloud Exchange®

-- Supporting High-Bandwidth, Low-Latency Applications Including Artificial Intelligence and Machine Learning -- DENVER--(BUSINESS WIRE)-- CoreSite, a leading hybrid IT solutions provider and ...
CRN

AWS AI Star Caylent Buys Amazon Connect Firm Pronetx To Drive ‘AI-First Services’ Into CX

AWS Premier Tier Services partner Caylent has acquired Amazon Connect consulting specialist Pronetx with bullish integration and customer experience plans. Amazon Web Services all-star partner Caylent ...
Network World

AWS’ Amazon Connect service gets new-gen AI updates

Amazon Web Services (AWS) has updated its Amazon Connect contact center service to help enterprises offer a better end-to-end customer experience, the company announced at its ongoing annual re:Invent ...