RIGBY, Idaho (KIFI) - The fourth of July will be a busy day for a lot of people, but especially for 9-1-1 dispatchers. Every year on the Fourth of July, the number one 9-1-1 calls are about fireworks ...

911 lines were down in Indio on Monday, with no immediate word on when they would be restored. The Indio Police Department reported an unspecified issue was causing an outage starting around 6 a.m.

DENVER ‒ In one of the last places where a real live person answers the phone immediately, AI is now playing an increasingly important role in helping 911 dispatchers speed police, firefighters and ...

The 911 system for Indio went down Friday morning, according to the city's police department. The city's police agency said around 7 a.m. that its 911 system, along with those of "several other local ...

Joking aside, the importance of remaining calm, collected, and informative - hard as that can be - is key when describing a situation to 911 dispatchers. Last week was National Public Safety ...