Sarasota County has launched a new $5 million computer-aided dispatch (CAD) system to improve emergency response times. The new system replaces a 20-year-old platform and provides real-time ...

At an investigative hearing, Baltimore's chief information officer said the 20-year-old computer-aided dispatch (CAD) system ...

Trumbull County commissioners held a special meeting with local first responders and county 911 dispatch leaders Wednesday ...

Months before a man died following a computer-aided dispatch system outage, a Baltimore official warned that the ailing emergency communications network, which routes 911 calls to police and fire ...

FORT PAYNE, Ala. (WAFF) - DeKalb County dispatchers are getting an upgrade leaders hope will improve everyone’s safety. Michael Posey, the EMA Director and chairman for the DeKalb County Communication ...

Update: The CAD system is back up and operational, according to the Eugene Police Department. The Central Lane 911 was reporting its computer aided dispatch system was experiencing an outage on April ...

In regional emergency response, even small delays can significantly impact the speed at which help arrives. And when seconds matter most, waiting in line — or in the wrong city’s queue — can make a ...

An outage in the city’s computer-aided emergency dispatch system snarled some communications between Baltimore police and fire officials last week, briefly causing disarray as officers repeatedly ...

The State Emergency Communications Center will take on 911 dispatch services for three additional counties, easing staffing and financial burdens for rural communities. North ...

For much of 2025, and in the years leading up to it, the focus of the three Madison County government entities has been on how to fund emergency services after the CSEPP program ended. At the most ...